TERMS & CONDITION

OVERVIEW

This website is operated by L&J Velasquez Jewelry Designs & Repairs LLC. Throughout the site, the terms “we”, “us”, and “our” refer to L&J Velasquez Jewelry Designs & Repairs LLC. By accessing our website, purchasing products, or using our jewelry design and repair services, you agree to be bound by these Terms of Service.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your jurisdiction. You may not use our products or services for any unlawful purpose or violate any applicable laws.

SECTION 2 – PRODUCTS AND SERVICES

We offer jewelry products, custom jewelry design services, jewelry repair services, ring resizing, stone replacement, jewelry restoration, and related services. All products and services are subject to availability.

SECTION 3 – CUSTOM JEWELRY ORDERS

Custom jewelry orders are created according to customer specifications. Once production has started, custom orders may not be canceled or refunded unless otherwise required by law.

SECTION 4 – JEWELRY REPAIR SERVICES

Customers acknowledge that jewelry repair involves handling previously worn or damaged items. While we exercise reasonable care, we are not responsible for hidden defects, weak settings, worn prongs, fragile gemstones, or pre-existing damage that may become apparent during the repair process.

SECTION 5 – PRICING AND PAYMENT

All prices are listed in U.S. Dollars unless otherwise stated. We reserve the right to modify prices at any time without notice. Full or partial payment may be required before work begins.

SECTION 6 – SHIPPING AND DELIVERY

Delivery estimates are provided for convenience only and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or circumstances beyond our control.

SECTION 7 – RETURNS AND REFUNDS

Eligible returns and refunds are governed by our Refund Policy. Custom-made jewelry, personalized items, and completed repair services are generally non-refundable unless otherwise required by law.

SECTION 8 – ACCURACY OF INFORMATION

We strive to ensure all information on our website is accurate; however, we do not guarantee that product descriptions, pricing, availability, or other content is always complete, accurate, or current.

SECTION 9 – INTELLECTUAL PROPERTY

All content, logos, designs, photographs, text, graphics, and trademarks on this website are the property of L&J Velasquez Jewelry Designs & Repairs LLC and may not be copied or used without written permission.

SECTION 10 – PROHIBITED USES

You may not use this website for unlawful purposes, fraudulent activities, unauthorized access attempts, distribution of malware, or any activity that interferes with the operation of the website.

SECTION 11 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, L&J Velasquez Jewelry Designs & Repairs LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our products, services, or website.

SECTION 12 – DISCLAIMER OF WARRANTIES

Products and services are provided on an “as is” and “as available” basis unless otherwise stated in writing. We make no guarantees regarding uninterrupted access to the website.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless L&J Velasquez Jewelry Designs & Repairs LLC from claims, damages, liabilities, and expenses resulting from your violation of these Terms.

SECTION 14 – TERMINATION

We reserve the right to suspend or terminate access to our website or services for violations of these Terms.

SECTION 15 – PRIVACY

Your use of this website is also governed by our Privacy Policy.

SECTION 16 – GOVERNING LAW

These Terms shall be governed by and interpreted under the laws of the State in which L&J Velasquez Jewelry Designs & Repairs LLC is registered, without regard to conflict of law principles.

SECTION 17 – CHANGES TO TERMS

We reserve the right to update these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

SECTION 18 – ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and L&J Velasquez Jewelry Designs & Repairs LLC regarding the use of this website and our services.

CONTACT INFORMATION

Business Name: L&J Velasquez Jewelry Designs & Repairs LLC
Company No: L21000213556
EIN: 86-3869907
Email: info@jewelrydesignsrepairsllc.shop
Phone: (225) 273-5960
Address:1815 W 15th St #6, Panama City, FL 32405, United States
Customer Support Hours:
Monday – Friday
10:00 AM – 6:00 PM (EST)